Your safety comes first
From secure payments to verified partners and 24/7 support, we build safety into every booking — and share the local know-how to help you travel Cambodia with confidence.
Trust & Security
How we keep you safe
Secure payments
All transactions run through ABA PayWay, Cambodia’s trusted gateway. Card details are encrypted and never stored on our servers.
Verified vendors
Hotels, guides, and operators are reviewed and verified before they can accept bookings on the platform.
Data protection
Your personal information is encrypted in transit and access-controlled, and we only share what a booking requires.
24/7 support
A real support team is on call day and night in English and Khmer to help if anything goes wrong on your trip.
Safe stays
Listings include clear amenity and safety details, and we act quickly on reports about any property or host.
Trusted reviews
Reviews come from travelers with a genuine booking, so ratings reflect real stays and real experiences.
On the Ground
Traveler safety tips
Cambodia is a warm and welcoming destination. A little local awareness goes a long way toward a smooth, worry-free trip.
Transport
Use booked transfers or reputable ride apps like PassApp and Grab. Agree the fare before you set off and keep your booking reference handy.
Valuables
Carry bags on the side away from the road, use hotel safes for passports and cash, and keep a digital copy of key documents.
Health & water
Drink sealed bottled or filtered water, use insect repellent in rural and temple areas, and pack sunscreen for long days at Angkor.
Scams
Book tickets and tours through the app rather than street touts, be wary of unusually cheap deals, and never hand over your passport as deposit.
In Case of Emergency
Cambodia emergency contacts
Save these numbers before you travel. In an emergency, contact local services first, then let our support team know.
Police
Nationwide emergency police line — call 117.
Ambulance
Medical emergencies and ambulance dispatch — call 119.
Fire
Fire and rescue services — call 118.
Tourist Police
Assistance for travelers, including in Siem Reap — call 012 942 484.
Good to Know
Safety questions, answered
Spotted something that isn’t right?
If a listing, host, or experience raises a safety concern, tell us and we’ll look into it right away.